{"id":2170,"date":"2024-11-12T15:03:25","date_gmt":"2024-11-12T15:03:25","guid":{"rendered":"https:\/\/saqshealthcare.com\/?page_id=2170"},"modified":"2024-11-12T15:24:30","modified_gmt":"2024-11-12T15:24:30","slug":"health-service-patient-charter","status":"publish","type":"page","link":"https:\/\/saqshealthcare.com\/?page_id=2170","title":{"rendered":"Health Service Patient Charter"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2170\" class=\"elementor elementor-2170\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-25b7d045 ct-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"25b7d045\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-36c6fc68\" data-id=\"36c6fc68\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77dcf47e elementor-widget elementor-widget-heading\" data-id=\"77dcf47e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Health Service Patient Charter<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-740778b9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"740778b9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-34bc9c5b\" data-id=\"34bc9c5b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f86abc9 elementor-widget elementor-widget-spacer\" data-id=\"1f86abc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4700119 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4700119\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d92f798\" data-id=\"d92f798\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b45421e elementor-widget elementor-widget-image\" data-id=\"b45421e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1707\" height=\"2560\" src=\"https:\/\/saqshealthcare.com\/wp-content\/uploads\/2024\/08\/image00195-scaled.jpg\" class=\"attachment-full size-full wp-image-714\" alt=\"\" srcset=\"https:\/\/saqshealthcare.com\/wp-content\/uploads\/2024\/08\/image00195-scaled.jpg 1707w, https:\/\/saqshealthcare.com\/wp-content\/uploads\/2024\/08\/image00195-scaled-600x900.jpg 600w, https:\/\/saqshealthcare.com\/wp-content\/uploads\/2024\/08\/image00195-200x300.jpg 200w, https:\/\/saqshealthcare.com\/wp-content\/uploads\/2024\/08\/image00195-683x1024.jpg 683w, https:\/\/saqshealthcare.com\/wp-content\/uploads\/2024\/08\/image00195-768x1152.jpg 768w, https:\/\/saqshealthcare.com\/wp-content\/uploads\/2024\/08\/image00195-1024x1536.jpg 1024w, https:\/\/saqshealthcare.com\/wp-content\/uploads\/2024\/08\/image00195-1365x2048.jpg 1365w\" sizes=\"(max-width: 1707px) 100vw, 1707px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1603e48 elementor-widget elementor-widget-spacer\" data-id=\"1603e48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05fd785 elementor-widget elementor-widget-text-editor\" data-id=\"05fd785\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Healthcare facilities are required to\u00a0provide for and respect the rights and responsibilities of patients\/clients, families, health workers and other health care providers.<\/p><p>Healthcare facilities are also expected to\u00a0be sensitive to patient\u2019s socio-cultural and religious backgrounds, age, gender and other differences as well as the needs of patients with disabilities.<\/p><p>The patient\u2019s charter ensures that service personnel, as well as patients\/clients and their families, understand their rights and responsibilities.<\/p><p>The Patient Charter addresses:<\/p><ul class=\"wp-block-list\"><li>The Right of the individual to an easily accessible, equitable and comprehensive health care of the highest quality within the resources of the country.<\/li><li>Respect for the patient as an individual with a right of choice in the decision of his\/her health care plans.<\/li><li>The Right to protection from discrimination based on culture, ethnicity, language, religion, gender, age and type of illness or disability.<\/li><li>The responsibility of the patient\/client for personal and communal health through preventive, promotive and simple. curative strategies.<\/li><li><strong><em>These rights and responsibilities shall be exercised by accredited and recognized representatives on behalf of minors and patients who are unable for whatever reasons to make informed decisions by themselves; in all healthcare activities the patient\u2019s dignity and interest must be paramount.\u00a0<\/em><\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-99f25e0\" data-id=\"99f25e0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3cf15b6 elementor-widget elementor-widget-heading\" data-id=\"3cf15b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Patient Charter<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4655f8 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c4655f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0f48b2 elementor-widget elementor-widget-text-editor\" data-id=\"f0f48b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>THE PATIENT\u2019S RIGHTS<\/h5><ol class=\"wp-block-list\"><li>The patient has the right to quality basic health care irrespective of his\/her geographical location.<\/li><li>The patient is entitled to full information on his\/her condition and management and the possible risks involved except in emergency situations when the patient is unable to make a decision and the need for treatment is urgent.<\/li><li>The patient is entitled to know of alternative treatment(s) and other health care providers within the Service if these may contribute to improved outcomes.<\/li><li>The patient has the right to know the identity of all his\/her caregivers and other persons who may handle him\/her including students, trainees and ancillary workers.<\/li><li>The patient has the right to consent or decline to participate in a proposed research study involving him or her after a full explanation has been given. The patient may withdraw at any stage of the research project.<\/li><li>A patient who declines to participate in or withdraws from a research project is entitled to the most effective care available.<\/li><li>The patient has the right to privacy during consultation, examination and treatment. In cases where it is necessary to use the patient or his\/her case notes for teaching and conferences, the consent of the patient must be sought.<\/li><li>The patient is entitled to confidentiality of information obtained about him or her and such information shall not be disclosed to a third party without his\/her\u00a0 \u00a0\u00a0 \u00a0consent or the person entitled to act on his\/her behalf except where such information is required by law or is in the public interest.<\/li><li>The patient is entitled to all relevant information regarding policies and regulation of the health facilities that he\/she attends.<\/li><li>Procedures for complaints, disputes and conflict resolution shall be explained to patients or their accredited representatives.<\/li><li>Hospital charges, mode of payments and all forms of anticipated expenditure shall be explained to the patient prior to treatment.<\/li><li>Exemption facilities, if any, shall be made known to the patient.<\/li><li>The patient is entitled to personal safety and reasonable security of property within the confines of the Institution.<\/li><li>The patient has the right to a second medical opinion if he\/she so desires.\u00a0<\/li><\/ol><h5 class=\"wp-block-heading\">\u00a0<\/h5><h5>THE PATIENT\u2019S RESPONSIBILITIES<\/h5><p>The patient should understand that he\/she is responsible for his\/her own health and should therefore co-operate fully with healthcare providers. The patient is responsible for:<\/p><ol class=\"wp-block-list\"><li>Providing full and accurate medical history for his\/her diagnosis, treatment, counseling and rehabilitation purposes.<\/li><li>Requesting additional information and or clarification regarding his\/her health or treatment, which may not have been well understood.<\/li><li>Complying with prescribed treatment, reporting adverse effects and adhering, to follow up requests.<\/li><li>Informing his\/her healthcare providers of any anticipated problems in following prescribed treatment or advice.<\/li><li>Obtaining all necessary information, which have a bearing on his\/her management and treatment including all financial implications.<\/li><li>Acquiring knowledge, on preventive, promotive and simple curative practices and where necessary to seeking early professional help.<\/li><li>Maintaining safe and hygienic environment in order to promote good health.<\/li><li>Respecting the rights of other patients\/clients and Health Service personnel<\/li><li>Protecting the property of the Health facility.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-73c9f188 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"73c9f188\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-791feed4\" data-id=\"791feed4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f742cff elementor-widget elementor-widget-heading\" data-id=\"3f742cff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Book an Appointment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c6d877e elementor-widget elementor-widget-button\" data-id=\"6c6d877e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/saqshealthcare.com\/staging1\/?page_id=285\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Reach out now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-27eed9c0 ct-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"27eed9c0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-182d1a3a\" data-id=\"182d1a3a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39307e74 elementor-widget elementor-widget-spacer\" data-id=\"39307e74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Health Service Patient Charter Healthcare facilities are required to\u00a0provide for and respect the rights and responsibilities of patients\/clients, families, health workers and other health care providers. Healthcare facilities are also expected to\u00a0be sensitive to patient\u2019s socio-cultural and religious backgrounds, age, gender and other differences as well as the needs of patients with disabilities. The patient\u2019s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","content-type":"","footnotes":""},"class_list":["post-2170","page","type-page","status-publish","hentry"],"blocksy_meta":{"page_title_panel":"","has_hero_section":"disabled","0df2dca53447789c9966a9ee2482ae8e":"","hero_section":"type-1","hero_elements":[{"id":"custom_title","enabled":true,"heading_tag":"h1","title":"Home"},{"id":"custom_description","enabled":true,"description_visibility":{"desktop":true,"tablet":true,"mobile":false}},{"id":"custom_meta","enabled":false,"meta_elements":[{"id":"author","enabled":true,"label":"By","has_author_avatar":"yes","avatar_size":25},{"id":"post_date","enabled":true,"label":"On","date_format_source":"default","date_format":"M j, 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